Legal Document

266bet Privacy Policy

Protecting your personal information at 266bet is our highest priority. This policy explains how we collect, use, and safeguard your information.

Last Updated: January 2026

This Privacy Policy ("Policy") applies to the company operating the 266bet platform and its website, applications, and related services. This policy describes in detail how 266bet collects your personal information, how it is used, under what circumstances it may be shared with third parties, and what steps we take to protect your information.

By using 266bet's services, you are considered to have accepted the terms of this Privacy Policy. If you disagree with any part of this policy, we ask that you refrain from using our platform and contact us for assistance.

Important Notice: 266bet is only for individuals aged 21 and above. We do not knowingly collect information from minors. If we learn that information from a minor has been collected, it will be deleted immediately.

1

What Information We Collect

We collect various types of information when you register and use services on the 266bet platform. This information comes from two main sources — information you provide directly and information collected automatically through your use of the platform.

1.1 Information You Provide Directly

Information you provide to us during registration and account management:

  • Full name and username
  • Email address and contact details
  • Date of birth (for age verification)
  • Residential address
  • Identity verification documents (where applicable)
  • Financial information such as bKash number, Nagad number, Rocket, and Upay account
  • Transaction and deposit-withdrawal history

1.2 Automatically Collected Information

The following information may be collected automatically when you use our platform:

Device and Technical Information

IP address, browser type and version, operating system, device identifier, and screen resolution.

Usage Information

Which pages you visited, how long you stayed, which games you played, and your overall activity on the platform.

Location Information

Approximate geographic location based on IP address, used to confirm service eligibility.

Communication Information

Records of your conversations with us via live chat or email, which help improve service quality.

2

How Your Information Is Used

266bet uses your information only for legitimate and specific purposes. We use your information for the following:

Account Management

Creating and managing your account, ensuring login security, and verifying your identity.

Processing Financial Transactions

Completing deposits and withdrawals through all payment methods including bKash, Nagad, Rocket, and Upay.

Providing Customer Support

Resolving your questions and issues, and providing effective assistance via 24/7 live chat and email.

Security and Fraud Prevention

Detecting unauthorized access to accounts, preventing fraud, and maintaining the integrity of the platform.

Service Improvement

Analyzing user experience to improve platform quality and develop new features.

Ensuring Responsible Gaming

Monitoring your gaming behavior to identify problematic patterns and providing support when needed.

Marketing Communications: If you gave consent at registration, we may send you bonus offers, promotions, and service updates. You can opt out of these communications at any time.

3

Data Storage and Security

266bet takes the highest technical and administrative measures to protect your information. Our security infrastructure is built following industry best practices.

3.1 Technical Security Measures

  • All data transfers between you and our servers are secured using SSL encryption technology.
  • All sensitive data stored is kept in encrypted form to prevent unauthorized access.
  • Passwords are never stored directly — only encrypted hashes are stored.
  • Regular security audits and vulnerability assessments are conducted.
  • Automated systems are in place to detect unusual activity on the platform.

3.2 Data Retention Period

We retain your information for as long as it is necessary to provide our services or to meet legal obligations. Even after an account is closed, certain information may need to be retained for legal, regulatory, or fraud prevention purposes.

Important: No employee or representative of ours will ever ask for your password, full payment card number, or mobile banking PIN. If you receive such a request, notify us immediately at [email protected].

4

Sharing Information with Third Parties

266bet does not sell your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

Service Provider Partners

Only the necessary information is shared with technology partners and payment processors (bKash, Nagad, Rocket, Upay) that assist in operating our platform. These partners work with us under strict confidentiality agreements.

Legal Obligations

When providing information is required by legal proceedings, court orders, or valid requests from government authorities, we are obligated to comply. In such cases, we provide only the minimum information legally required.

Fraud and Crime Prevention

Information may be shared with relevant authorities or security agencies where necessary to prevent fraud, money laundering, or other illegal activity.

With Your Consent

We will only share your information with third parties for any other purpose if you have given explicit consent.

5

Cookies and Tracking Technologies

The 266bet website and platform use cookies and similar technologies to improve your browsing experience. Cookies are small data files stored on your device.

5.1 Types of Cookies We Use

  • Essential Cookies: These cookies are necessary for the basic operation of the platform. They are used to maintain your logged-in state and keep security features active.
  • Functional Cookies: These cookies remember your preferences, language settings, and other customizations.
  • Analytical Cookies: These cookies are used to analyze platform usage and help improve service quality.

5.2 Cookie Controls

Most modern web browsers allow you to control cookie settings. You can delete cookies or block new ones from being saved. However, please note that disabling essential cookies may prevent some important platform features from working properly.

6

Your Rights Regarding Your Information

266bet believes you should have full control over your personal information. We therefore provide you with the following rights:

Right to Access

You can request to know what information we hold about you.

Right to Rectification

If any of your information is incorrect, you can request a correction through your account settings or via customer support.

Right to Erasure

In certain circumstances you can request that your personal information be deleted, though this may not be possible where legal obligations exist.

Right to Restrict Processing

In some cases you can request that the processing of your information be limited or suspended.

Right to Data Portability

You have the right to request your information in a structured, commonly used format.

Right to Object

You can object to the use of your information for marketing or any other purpose.

To exercise any of the above rights, email [email protected] or contact us via our 24/7 live chat. We will process your request as quickly as possible.

7

Privacy Protection for Minors

The 266bet platform operates exclusively for adults aged 21 and above. We do not knowingly collect any personal information from minors.

We have age verification measures in place during the registration process. If we become aware for any reason that a minor has registered on our platform or that their information is held by us, that account will be closed immediately and all related information will be permanently deleted.

If you believe that a minor has opened an account on 266bet, please notify us immediately at [email protected]. We will take the necessary action promptly.

8

Changes and Updates to This Policy

266bet reserves the right to change or update this Privacy Policy from time to time. Such changes may be due to technical developments, legal requirements, or changes to our services.

If there are any significant changes to the policy, we will notify you through the platform or at your registered email address. We advise all users to visit this page regularly and stay informed about any updates to the policy.

If you continue to use our platform after the changes, you will be considered to have accepted the updated privacy policy. If you do not agree with the changes, please contact us.

9

Contact Us

If you have any questions, comments, or complaints regarding this privacy policy, please do not hesitate to contact us. Our privacy team will review your request and respond as quickly as possible.

Privacy Contact

Contact us for any requests or questions regarding your information — we are always ready to assist.

Live Chat — 24 hours, 7 days

For more information about this privacy policy, please also read our Terms and Conditions and Responsible Gaming pages.